SEASON ONE PRODUCTS ARE SHIPPED WITHIN 21 DAYS*

shipping

HAN STUDIOS SHIPS WORLDWIDE WITH ALL SHIPPING CHARGES INCLUDED IN THE PRICE UPON CHECKOUT. UPON CONFIRMATION AND RECEIVED PAYMENT OF ORDER, YOUR GOODS WILL BE DISPATCHED AS QUICKLY AS POSSIBLE.

australia

AUSTRALIAN ORDERS ARE SHIPPED WITH DHL, TNT, FEDEX OR AUSTRALIA POST WITH FREE EXPRESS SHIPPING

INTERNATIONAL

INTERNATIONAL ORDERS ARE SHIPPED WITH DHL, TNT, FEDEX OR AUSTRALIA POST WITH STANDARD SHIPPING AND THE OPTION OF EXPRESS SHIPPING FOR AN ADDITIONAL FEE.

delivery time

DELIVERY TIMES VARY DEPENDING ON THE COUNTRY AND CUSTOMS ISSUES AND ARE THEREFORE ONLY INDICATIVE. YOU MAY ALSO BE RESPONSIBLE FOR IMPORT DUTIES AND TAXES ON YOUR INTERNATIONAL ORDER. UNFORTUNATELY WE HAVE NO CONTROL OVER THESE CHARGES OR DELAYS AND CANNOT PREDICT WHAT THEY MAY BE. WE SUGGEST THAT YOU CONTACT YOUR LOCAL CUSTOMS OFFICE FOR ADDITIONAL INFORMATION.

tracking

A TRACKING NUMBER WILL BE SENT TO YOU VIA EMAIL ONCE YOUR ORDER HAS BEEN DISPATCHED. *ONLY AVAILABLE FOR EXPRESS ORDERS.

price

ALL PRICES ARE IN AUSTRALIAN DOLLARS AND INCLUDE GST UNLESS OTHERWISE STATED.

product availability

WE RESERVE THE RIGHT TO LIMIT THE QUANTITY OF PRODUCTS WE SUPPLY. WHILE DISPLAY ITEMS THAT ARE CURRENTLY IN STOCK AND AVAILABLE TO SHIP, THERE MAY BE OCCASIONAL INSTANCES WHERE WE RUN OUT OF STOCK ON A PARTICULAR PRODUCT. IN THIS CIRCUMSTANCE YOUR ORDER WILL BE CANCELLED AND A MEMBER OF OUR TEAM WILL NOTIFY YOU. ITEMS IN YOUR CART ARE NOT RESERVED.

contact information

HAN STUDIOS STUDIO@HANSTUDIOS.COM

*note:

  • A) SHIPPING FEES ARE NON-REFUNDABLE
  • B) ALL ORDERS ARE SHIPPED IN THE ORDER THEY ARE RECEIVED
  • C) SHIPPING HOURS ARE: MONDAY–FRIDAY, 9AM–5PM AEST
  • D) PLEASE ALLOW UP TO 3 DAYS FOR YOUR ORDERS TO SHIP, REGARDLESS OF SHIPPING SPEED, AS SOME OF OUR ITEMS ARE MADE TO ORDER
  • E) YOU WILL BE SENT A TRACKING NUMBER WHEN YOUR SHIPPING LABEL PRINTS, PLEASE ALLOW UP TO 12 HOURS FOR TRACKING INFORMATION TO BE UPDATED.

customer service

THROUGH PURCHASE ON THE WEBSITE HANSTUDIOS.COM YOU ARE ENTITLED TO A RETURN OR REPLACEMENT OF THE GOODS. UNDER OUR POLICY YOU MUST CONTACT US WITHIN 7 DAYS AFTER RECEIVING YOUR GOODS.

sale items

ITEMS MARKED UNDER FINAL SALE CANNOT BE RETURNED.

identification

THIS WEBSITE IS AVAILABLE AT HTTP://HANSTUDIOS.COM AND IIS PUBLISHED BY HAN STUDIOS, A SUBSIDIARY COMPANY OF HAN INDUSTRIES. REGIS- TERED IN TRADE AND COMPANIES AUSTRALIA. THE DIRECTOR OF PUBLICATION FOR THE WEBSITE IS: KHIM HANG HOSTING OF THE WEBSITE IS PROVIDED BY THE COMPANY NETREGISTRY PTY LTD WHOSE REGISTERED OFFICE IS AT LEVEL 4, 1 SMAIL ST,ULTIMO, SYDNEY NSW 2007AUSTRALIA. ABN: 13 080 859 721

terms and conditions

THESE TERMS AND CONDITIONS APPLY TO ALL USERS OF THE DOMAINS HANSTUDIOS.COM AND THEIR SUB-DOMAINS (HENCE: THE WEBSITE). THE TERMS AND CONDITIONS WILL BE CREDIBLE FOR ALL YOUR FUTURE TRANSACTIONS WITH HAN STUDIOS. HAN STUDIOS RESERVES THE RIGHT TO REVISE THESE TERMS AND CONDITIONS. THE TIME OF THE LATEST UPDATE IS FOUND IN THE FINAL SECTION OF THE TERMS AND CONDITIONS. USERS ARE RESPONSIBLE FOR KEEPING THEMSELVES UPDATED WITH SUCH CHANGES.

disclaimer

HAN STUDIOS DOES NOT GUARANTEE THAT ALL ITEMS LISTED ON THE ONLINE STORE ARE IN STOCK AT THE TIME OF YOUR ORDER. IN THE INSTANCE THAT AN ITEM IS UNAVAILABLE, YOU WILL BE SHORTLY CONTACTED BY EITHER PHONE OR EMAIL. HAN STUDIOS CANNOT WARRANT THAT THE CONTENT OF THE WEBSITE IS FREE OF INACCURACIES OR TYPOGRAPHICAL ERRORS, NOR CAN WE GUARANTEE THAT ALL INFORMATION IS UP-TO-DATE. HAN STUDIOS MAY, AT ANY TIME, MODIFY THE CONTENT OF THE WEBSITE. ALTHOUGH HAN STUDIOS ENDEAVOURS TO DISPLAY THE CORRECT TEXTS, IMAGES AND PRICING ON THE WEBSITE AND ONLINE STORE, ERRORS MAY OCCUR. IF YOU HAVE BEEN CHARGED THE WRONG AMOUNT IN THE ONLINE STORE, HAN STUDIOS PROVIDES THE OPTION OF PLACING A NEW ORDER WITH THE CORRECT PRICE OR CANCELLING YOUR ORDER. HAN STUDIOS, HOWEVER, RESERVES THE RIGHT TO CANCEL ANY ORDER PRIOR TO DISPATCH SHOULD WE FIND THAT THE PRICE IS INCORRECT. IN SUCH CASE ONE OF OUR TEAM MEMBERS WILL NOTIFY YOU IMMEDIATELY. IF WE ARE UNABLE TO CONTACT YOU, YOUR ORDER WILL BE AUTOMATICALLY CANCELLED.

copyright permission notice

COPYRIGHT IN THE DOCUMENTS PROVIDED IN THE WEBSITE (INCLUDING, WITHOUT LIMITATION, THE TRADE MARKS OF HAN STUDIOS, LOGOS, GRAPH- ICS, TEXT, PHOTOS, DESIGNS, LOGOS, ICONS, IMAGES, DATA AND SOFTWARE) ARE OWNED BY OR LICENSED TO HAN AND IT’S ASSOCIATES. AMONG THE HAN TRADEMARKS ARE HAN, HAN STUDIOS, HAN JEANS, HAN RETAIL, HAN PAPER, HAN CREATIVE, HAN ADVERTISING, HAN FILM, HAN ART DEPART- MENT AND HAN DIGITAL. YOU ARE ENTITLED TO USE THIS MATERIAL ONLY FOR PERSONAL, UNCOMMERCIAL PURPOSES. YOU MAY DOWNLOAD, PRINT AND STORE COPIES OF THIS MATERIAL FOR YOUR OWN PERSONAL, UNCOMMERCIAL USE, PROVIDED THIS COPYRIGHT PERMISSION NOTICE IS INCLUD- ED IN ALL SUCH COPIES. YOU MAY NOT CHARGE ANYONE FOR USE OF THE MATERIAL AND YOU MAY NOT PUBLISH, DUPLICATE OR OTHERWISE DISTRIB- UTE THE MATERIAL TO OTHERS WITHOUT PRIOR CONSENT FROM HAN STUDIOS. YOU MAY NOT ALTER THE MATERIAL IN ANY WAY, WITHOUT THE PRIOR WRITTEN CONSENT OF THE COPYRIGHT OWNER. EXCEPT AS EXPRESSLY STATED IN THIS LEGAL NOTICE, NO RIGHTS OR LICENSES TO THE MATERIAL, OR ANY PORTION THEREOF, SHALL BE GRANTED OR IMPLIED.

security

HAN STUDIOS USE SECURE SOCKET LAYERS (SSL), THE INDUSTRY STANDARD IN TRANSFERRING INFORMATION TO PROCESS YOUR ORDERS. HAN STU- DIOS ONLINE STORE USES THE THAWTE (SSL) CERTIFICATES, WHICH SE- CURES COMMUNICATIONS BY ENCRYPTING ALL DATA TO AND FROM THE WEB- SITE. WHEN PLACING AN ORDER, YOU CAN CHECK THE SECURITY VALIDITY BY CLICKING THE THAWTE ICON AT CHECKOUT. FOR SECURITY REASONS, WE DO NOT STORE ANY PAYMENT INFORMATION IN OUR DATABASE.

privacy policy

ALL PERSONAL INFORMATION SAVED IN OUR DATABASE WILL BE HANDLED WITH THE MOST UTMOST CARE. WE GUARANTEE THAT THE INFORMATION WE STORE WILL NOT BE SOLD OR USED FOR ANY PURPOSES OTHER THAN ENSURING THE BEST SERVICE POSSIBLE.